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FAQ

Frequently Asked Questions

Our Philosophy: XoloERP is designed specifically for the modern Indian business landscape. Unlike rigid legacy systems, we prioritize user experience and flexibility, allowing you to move from "chaos to clarity" without a steep learning curve.

  • Intuitive interface requiring minimal training.
  • Built-in compliance for Indian tax standards (GST).
  • Unified platform for HR, Finance, and Inventory.

Rapid Deployment: We understand that downtime costs money. Our cloud-based architecture allows for immediate deployment, meaning you can be up and running in a fraction of the time compared to traditional on-premise ERPs.

  • Basic account setup in under 48 hours.
  • Seamless data migration from spreadsheets.
  • No expensive hardware installation required.

Enterprise-Grade Security: Security is our top priority. We employ multi-layered encryption and strict access protocols to ensure your sensitive business data is protected against unauthorized access and loss.

  • 256-bit end-to-end data encryption.
  • Automated daily cloud backups.
  • Granular role-based access controls for employees.

Try Before You Trust: Yes, we believe you should experience the value first. We offer a full-featured 14-day free trial so you can explore how XoloERP fits your specific workflows before committing.

  • No credit card required to start.
  • Full access to core modules during trial.
  • Cancel anytime with zero obligations.

Seamless Scalability: Absolutely. XoloERP is built to evolve with you. You can start with a lean module set and unlock advanced features or add more user licenses instantly as your team expands.

  • One-click plan upgrades from your dashboard.
  • Retain all historical data during transitions.
  • Add specific modules (like CRM) on demand.

Local & Reliable Support: We don't leave you hanging. Our Kolkata-based support team provides expert assistance to ensure your operations run smoothly, offering multiple channels to resolve queries quickly.

  • 24/7 priority email and chat support.
  • Dedicated account managers for Enterprise plans.
  • Extensive video tutorials and knowledge base.